BalajiWater Purifier
© 2026 Balaji Traders. All Rights Reserved.
Once your order is dispatched, you will receive a notification containing the tracking details, including the tracking number and courier or logistics partner, where applicable.
You can also track your order by visiting the “Your Orders” section of your My Account page.
Order tracking information may take up to 24 hours after dispatch to become available.
Delivery or shipping charges, if applicable, are calculated based on factors such as the product, delivery location, order value, weight, dimensions, and other applicable criteria.
The applicable delivery charges, if any, will be displayed at checkout before you place the order.
Shipping charges may vary from time to time based on the applicable delivery criteria and offers.
Balaji Traders delivers to most serviceable locations across India.
The availability of delivery to a particular location is determined based on the PIN code entered during the ordering process. If a product is not serviceable to the entered PIN code, the Website will indicate the same.
Orders may be delivered through third-party courier, logistics, transportation, or postal service providers selected by Balaji Traders.
Depending on the product and delivery location, different products in the same order may be delivered separately.
If you are unavailable when our delivery partner attempts delivery, the delivery partner may make up to three delivery attempts and may contact you through phone call, SMS, or other available communication methods.
If delivery cannot be completed after the applicable delivery attempts, the order may be returned to the origin.
Where an order is returned to origin due to unsuccessful delivery, the refund, if applicable, will be processed in accordance with Balaji Traders' applicable Refund and Cancellation Policy.
The estimated delivery date or delivery timeline applicable to your order will be displayed on the Website, wherever available.
Delivery timelines may vary depending on the product, delivery location, availability, courier partner, and other operational factors.
For orders containing multiple products, the products may be delivered in multiple shipments and may arrive at different times.
Estimated delivery timelines are indicative and may be affected by circumstances beyond our reasonable control, including transportation delays, weather conditions, operational disruptions, natural events, public holidays, or other unforeseen circumstances.
If there is a significant delay in delivery, Balaji Traders may notify you through the contact details provided with your order.
You or an authorized person at the delivery address may be required to provide confirmation of receipt or sign the applicable delivery receipt/proof of delivery.
Balaji Traders shall not be responsible for delivery confirmation or receipt provided by another person at the delivery address, provided the delivery is made to the address specified in the order.
Customers are responsible for ensuring that the delivery address and contact details provided while placing the order are accurate and complete.
Customers are advised to inspect the package and product carefully upon delivery.
If a product is received in a damaged condition, is missing, or an incorrect product has been delivered, the issue should be reported to Balaji Traders Customer Care within 24 hours of delivery.
Where applicable, customers may be requested to provide photographs, videos, packaging details, delivery documentation, or an unboxing video to help us investigate and resolve the claim.
For shortages or visible damage at the time of delivery, customers should, wherever possible, record the issue on the delivery receipt/proof of delivery and inform the delivery personnel.
Claims reported after the applicable reporting period may not be accepted.
If your order has not been received but the tracking information shows the order as “Delivered,” you should contact Balaji Traders Customer Care within 24 hours of the delivery status being updated.
We may coordinate with the relevant courier or logistics partner to investigate the delivery.
Requests reported after this period may not be eligible for investigation or resolution.
Customers are responsible for providing an accurate and complete delivery address, including the correct PIN code and contact details.
Balaji Traders shall not be responsible for delays, failed delivery, or return of an order resulting from an incorrect, incomplete, or outdated address or contact information provided by the customer.
Any additional delivery or re-shipping charges arising from such circumstances may be applicable and will be communicated to the customer, where relevant.
If Balaji Traders or its delivery partner is unable to deliver a product within the estimated delivery timeline due to circumstances beyond reasonable control, the customer may be informed of the delay.
Depending on the circumstances and applicable policies, the customer may be provided with the option to wait for delivery or cancel the order, where cancellation is permitted.
If an order is cancelled due to product unavailability, failure to deliver, or another reason attributable to Balaji Traders, any eligible refund will be processed in accordance with the applicable Refund and Cancellation Policy.
Balaji Traders shall not be liable for indirect, incidental, or consequential losses arising solely from delays or cancellation of an order, to the extent permitted by applicable law.
An order containing multiple products may be shipped in multiple packages or shipments.
Products may therefore be delivered separately and may have different delivery dates or tracking details.
You may receive separate notifications for each shipment, where applicable.
Product prices, availability, offers, promotions, delivery charges, and services displayed on the Website are subject to change from time to time without prior notice, subject to applicable law.
The prices displayed on the Website include applicable GST unless otherwise stated.
Delivery or shipping charges, if applicable, will be displayed separately at checkout before the order is placed.
Prices and offers available at Balaji Traders' physical/offline stores, independent e-commerce platforms, marketplaces, or other sales channels may differ from those available on the Balaji Traders Website.
For any questions or concerns regarding delivery, order tracking, damaged products, missing products, or delivery status, please contact Balaji Traders Customer Care using the contact details provided on the Website.
Note: This Shipping Policy should be read together with Balaji Traders' applicable Terms & Conditions, Cancellation Policy, Refund Policy, and Return Policy, wherever applicable.
