BalajiWater Purifier
© 2026 Balaji Traders. All Rights Reserved.
Effective Date: 27 August 2026
Balaji Traders (“Balaji Traders”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide while using our website and services.
This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices available to you when you use the Balaji Traders website and related services.
By using our website, creating an account, placing an order, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy.
Depending on how you use our website, we may collect the following information:
When you create an account, place an order, contact us, or submit a support request, we may collect:
Full name
Mobile/telephone number
Email address
Billing address
Shipping/delivery address
PIN code
Other information you voluntarily provide to us
If you create an account on our website, we may collect and maintain information associated with your account, including account details, order history, saved addresses, and other information required to provide account-related services.
When you place an order, we may collect information relating to:
Products purchased
Quantity and order value
Order number
Billing and shipping details
Delivery and tracking information
Order status
Cancellation, return, refund, or replacement information
Payments may be processed through third-party payment service providers.
We may receive payment-related information such as transaction status, payment reference or transaction identifiers, payment method, and other information necessary to confirm and manage your payment.
We do not intend to collect or store your complete card, banking, or other sensitive payment credentials on our website unless specifically stated otherwise.
If you contact us through email, customer support, ticketing, or other communication channels, we may collect the information you provide, including your name, contact details, order information, and details of your request or complaint.
When you access or use our website, certain technical information may be collected automatically, such as:
IP address
Browser type and version
Device type
Operating system
Approximate location derived from technical information, where applicable
Pages viewed
Website interactions
Date and time of access
Referring website or source
Cookies and similar technologies
This information may be used to operate, secure, maintain, and improve our website and services.
We may use the information we collect to:
Create and manage customer accounts
Process and fulfil orders
Process payments and verify transactions
Arrange delivery of products
Provide order and delivery updates
Process cancellations, returns, refunds, and replacements
Provide customer support
Respond to enquiries and complaints
Manage support tickets
Prevent fraud, misuse, and unauthorized activity
Maintain the security of our website and systems
Improve our products, services, and website experience
Understand website usage and performance
Comply with applicable legal and regulatory requirements
Communicate important information relating to your account or orders
Send promotional or marketing communications where permitted and applicable
We may share relevant information with third parties when necessary to provide our services or fulfil the purposes described in this Privacy Policy.
These may include:
Payment-related information may be processed by third-party payment providers to securely process transactions and confirm payment status.
We may share necessary customer information, such as name, address, PIN code, and contact details, with courier, logistics, or delivery partners for fulfilment and delivery of your order.
We may use third-party technology and service providers, including CRM, hosting, cloud, communication, analytics, customer-support, and other service providers, to operate and manage our website and business.
Such providers may process information on our behalf for the purposes for which their services are engaged.
We may disclose information where required by applicable law, regulation, legal process, court order, or governmental request, or where reasonably necessary to protect our rights, customers, website, property, or security.
We do not sell your personal information to third parties for their independent commercial use.
We may, however, share information with service providers and business partners where necessary to provide our services, process orders, deliver products, provide customer support, maintain our systems, or perform other legitimate business functions.
Our website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.
Cookies may be used to:
Maintain login and account sessions
Remember certain preferences
Maintain shopping cart functionality
Understand website usage
Improve website performance
Help maintain website security
Support analytics and other website functionality
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of the website.
Where permitted and applicable, we may use your contact information to send promotional communications, offers, updates, or information about our products and services.
You may opt out of promotional communications by following the unsubscribe instructions provided in the communication or by contacting us.
Transactional communications relating to orders, payments, delivery, account security, or other necessary services may still be sent where required to provide the service.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
You are also responsible for keeping your account credentials confidential and should notify us if you believe your account has been accessed without authorization.
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, or otherwise as permitted or required by applicable law.
Different types of information may therefore be retained for different periods.
Our website may contain links to third-party websites, services, payment providers, courier services, or other external platforms.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We recommend reviewing the privacy policy of any third-party service before providing information to it.
Our website is intended for general customers and is not specifically directed toward children.
We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.
Depending on applicable law, you may have rights relating to your personal information, including the ability to request access to, correction of, or deletion of certain information.
You may also contact us regarding your preferences for promotional communications.
Requests may be subject to reasonable verification requirements and applicable legal limitations.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable legal requirements.
When we make changes, the updated Privacy Policy will be published on this page with the revised effective date.
We recommend reviewing this page periodically for the latest information.
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, you may contact Balaji Traders through the customer support options provided on our website.
Balaji Traders
Sector 41, Rohini
New Delhi – 110086
India
You may also contact us through the email support or customer support/ticketing options available on the Balaji Traders website.
This Privacy Policy shall be interpreted and applied in accordance with applicable laws and regulations governing the processing and protection of personal information.
Balaji Traders
© 2026 Balaji Traders. All Rights Reserved.
